Retail Discrimination Grievance Settled 

The battle against discrimination in the Retail section continues to add chapters to a growing volume of documented disputes regarding the duty to accommodate.  On April 4, 2005, another discrimination grievance was settled by memorandum on the eve of an arbitration hearing.  The facts that led to the submission of that grievance were very similar to the facts that have given rise to other recent grievances that have been filed concerning Retail’s approach to staffing. On August 30, 2004, a VMPP Postal Clerk’s application for a vacant assignment in Retail was rejected on the basis that she was subject to certain physical limitations. Those limitations were modest, and did not prevent her from working in the VMPP Manual section. Yet without making any attempt to accommodate those limitations, Canada Post awarded the position to a junior employee. While this type of approach has become epidemic in the Retail section, it is anathema in the judicial system.

Both the collective agreement and the Canadian Human Rights Act prohibit discrimination on the basis of physical disability. In 1999, the Supreme Court of Canada (British Columbia (Public Service Employee Relations’ Union Commission) v. British Columbia Government Service Employees Union (B.C.G.E.U.) [1999] “Meoirin”) affirmed the proposition that an employer must accommodate a disabled employee to the point where it is impossible to do so without incurring undue hardship in order to avoid facing a charge of discrimination. While that test is generally accepted as the prevailing standard, the Union and Canada Post continue to be embroiled in disputes regarding the Corporation’s statutory duty to accommodate its disabled employees. This particular dispute concluded in a settlement that requires the Corporation to provide the grievor with the appropriate training and a proper job assessment in a Retail position. While that arrangement might have been made at the time of the Grievor’s application, it took the leverage of an arbitration hearing to compel the Corporation to comply with its obligations under Human Rights legislation.

With an aging workforce, the Corporation will face increased pressure in the future to explore the range of possibilities that exist in terms of its duty to accommodate. While there is still some resistance to these concepts, the Union remains prepared to use arbitration as the process by which to ensure that all employees are provided with the same opportunities, regardless of disability.

Ken M.

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